Terms of Service | NexPlan Institute

Legal

NexPlan Institute Inc.

‍Effective date: August 1, 2026
Last updated: July 17, 2026

1. Website Legal Notice

NexPlan Institute provides education, coaching, training, consulting, workshop, intensive, and transition-planning resources designed to help individuals, families, professionals, and organizations prepare for life, career, business, and succession transitions. Information on the website is provided for general educational and informational purposes only.

Website content does not constitute legal, financial, tax, medical, counselling, psychological, investment, insurance, estate-planning, or other regulated professional advice. Users should consult qualified professionals before making decisions based on any website content, program material, workbook, assessment, consultation, event, or downloadable resource.

NexPlan Institute is based in Okotoks, Alberta, Canada. Users who access the website or services from outside Canada are responsible for ensuring that their access and use comply with local laws. NexPlan Institute makes no representation that its website content, programs, products, or services are appropriate or available in every jurisdiction.

2. Acceptance of Terms

By accessing or using the NexPlan Institute website, registering for a course, downloading materials, booking a consultation, attending an event, purchasing a product or service, or submitting information through the website, users agree to these Terms and Conditions and all related policies posted by NexPlan Institute.

These Terms apply to all users globally, subject to mandatory consumer protection, privacy, and other non-waivable rights that may apply in a user's jurisdiction. To the fullest extent permitted by law, all claims, disputes, purchases, registrations, cancellations, refunds, website use, and service interactions are governed by the laws applicable in Alberta, Canada.

3. Eligibility and Account Responsibility

Users must provide accurate, current, and complete information when registering, purchasing, booking, or communicating with NexPlan Institute. If website accounts, portals, or learning platforms are used, users are responsible for maintaining the confidentiality of login credentials and for all activity under their accounts.

4. Educational and Advisory Nature of Services

NexPlan Institute's programs, tools, workshops, consultations, templates, assessments, and resources are intended to support learning, reflection, planning, and informed decision-making. They are not a substitute for individualized advice from licensed or qualified professionals. Outcomes depend on user circumstances, implementation, participation, and external factors outside NexPlan Institute's control.

5. Payments, Fees, and Taxes

Fees for courses, workshops, memberships, subscriptions, consultations, events, products, and services are listed at the time of purchase or confirmed in writing. Users agree to pay all applicable fees, taxes, processing charges, and other amounts associated with their purchase. Payment terms, billing frequency, currency, and applicable taxes should be clearly stated at checkout or in the relevant agreement.

All purchases are subject to acceptance by NexPlan Institute. NexPlan Institute may correct pricing errors, refuse or cancel orders, suspend access, or decline service where payment is not received, payment is disputed, fraud is suspected, terms are breached, or the requested service is unavailable. To the fullest extent permitted by Alberta law and any other applicable mandatory law, all online purchases, including courses, store purchases, events, digital products, downloadable materials, memberships, subscriptions, workshops, coaching, intensives, consultations, and related services, are final, non-transferable, and non-refundable once purchased, registered, booked, accessed, downloaded, or made available, except where expressly required by law or expressly approved in writing by NexPlan Institute.

6. Online Purchase Finality

All online purchases made through NexPlan Institute's website, store, checkout pages, booking pages, learning platforms, event pages, or third-party payment links are final once submitted, confirmed, processed, accessed, downloaded, booked, registered, delivered, or made available. This includes, without limitation, courses, workshops, events, coaching sessions, intensives, consultations, memberships, subscriptions, digital products, downloadable materials, templates, recordings, store items, program access, and related services. To the fullest extent permitted by Alberta law, Canadian law, and any other applicable mandatory law, online purchases are non-refundable, non-transferable, and not eligible for cancellation, exchange, credit, chargeback, reversal, or set-off unless expressly required by law or expressly approved in writing by NexPlan Institute. Users are responsible for reviewing all product descriptions, dates, eligibility requirements, access terms, technology requirements, cancellation rules, and payment details before completing any purchase.

7. User Conduct

Use the website and services only for lawful, respectful, and authorized purposes.
Do not interfere with website security, functionality, availability, or performance.
Do not upload or transmit malicious code, spam, misleading information, or unlawful content.
Do not copy, scrape, reproduce, sell, resell, distribute, or exploit website content without written permission.
Do not impersonate another person or misrepresent affiliation with NexPlan Institute.

8. Intellectual Property and Content Licence

All website content, program materials, frameworks, worksheets, templates, assessments, videos, recordings, text, graphics, designs, logos, brand elements, and other materials are owned by or licensed to NexPlan Institute unless otherwise stated. Users receive a limited, personal, non-exclusive, non-transferable licence to access and use materials for the purpose for which they were provided.

8.1 The 3R Framework — Recover, Reframe, Reinvent

The 3R Framework — Recover, Reframe, Reinvent coaching methodology, including its name, sequence, terminology, structure, program architecture, coaching approach, learning pathway, tools, worksheets, prompts, facilitation methods, training materials, visual presentation, related content, adaptations, derivative materials, and associated goodwill, is proprietary intellectual property of NexPlan Institute. The 3R Framework — Recover, Reframe, Reinvent is a proprietary methodology, trade name, brand identifier, and trademark of NexPlan Institute.

No user, participant, purchaser, coach, staff member, contractor, licensed partner, affiliate, service provider, representative, competitor, or other person or entity may copy, reproduce, adapt, teach, train, certify, license, sublicense, market, sell, publish, record, distribute, create derivative works from, reverse engineer, repackage, represent ownership of, register, challenge ownership of, use as a domain name, business name, social-media handle, course name, program name, product name, advertising keyword, certification mark, or brand identifier, or otherwise commercially exploit the 3R Framework — Recover, Reframe, Reinvent or any confusingly similar name, method, framework, system, model, sequence, content, or branding without NexPlan Institute's prior written authorization.

Any authorized use of the 3R Framework — Recover, Reframe, Reinvent must comply with NexPlan Institute's written agreements, brand standards, quality standards, confidentiality requirements, privacy obligations, training requirements, licence terms, territory limits, attribution requirements, and termination provisions. Unauthorized use may result in immediate suspension or termination of access, licence revocation, takedown demands, refusal of service, removal from programs, reporting where appropriate, injunctive relief, damages, accounting of profits, recovery of costs, indemnity claims, and any other remedies available under applicable law or agreement.

8.2 Proprietary Methodology, Frameworks, and Know-How

NexPlan Institute's intellectual property includes, without limitation, its proprietary methods, frameworks, models, program architecture, coaching methods, transition-planning approaches, course structure, curriculum, workshop formats, facilitation methods, assessment tools, assessment logic, rubrics, worksheets, prompts, scripts, templates, checklists, recordings, videos, written materials, visual designs, digital resources, business processes, training systems, learning pathways, client-care processes, implementation methods, internal standards, and confidential know-how, whether published, unpublished, registered, unregistered, branded, adapted, customized, or delivered orally, digitally, in writing, or in person.

8.3 Restrictions on Copying, Reverse Engineering, and Derivative Works

Users, participants, purchasers, coaches, staff, contractors, licensed partners, affiliates, service providers, and representatives must not reverse engineer, deconstruct, extract, scrape, replicate, adapt, translate, summarize for redistribution, repackage, modify, create derivative works from, commercialize, resell, sublicense, teach from, train others using, or develop competing or substantially similar programs, services, products, tools, frameworks, courses, workshops, assessments, coaching methods, or business offerings based on NexPlan Institute materials, methods, systems, or confidential information unless expressly authorized in a written agreement signed by NexPlan Institute.

8.4 AI, Automation, Scraping, and Machine-Learning Restrictions

Except where expressly authorized in writing by NexPlan Institute, NexPlan Institute materials, content, recordings, transcripts, prompts, frameworks, assessments, worksheets, templates, course content, workshop content, coaching materials, website content, confidential information, and proprietary methods may not be uploaded into, used with, indexed by, scraped by, summarized by, transformed by, mined by, trained on, fine-tuned with, stored in, or used to develop, prompt, improve, benchmark, test, or generate outputs from any artificial intelligence system, machine-learning model, automation tool, data extraction tool, chatbot, large language model, content-generation platform, or similar technology.

8.5 Recording, Transcription, Screenshots, and Distribution Restrictions

Unless NexPlan Institute gives prior written permission, users, participants, purchasers, coaches, staff, contractors, licensed partners, affiliates, service providers, and representatives may not record, transcribe, livestream, photograph, screenshot, screen-record, capture, copy, share, publish, distribute, upload, summarize for redistribution, or use automated note-taking tools in connection with NexPlan Institute coaching sessions, intensives, workshops, courses, events, consultations, communities, meetings, learning platforms, program materials, or confidential communications.

8.6 Licence Limits and Termination

Any licence to access or use NexPlan Institute materials is limited, revocable, non-exclusive, non-transferable, non-sublicensable, and subject to payment, access duration, applicable program terms, these policies, and any written agreement. Unless expressly stated otherwise, access is for the purchaser's or authorized participant's personal, internal, educational, or agreed business use only. NexPlan Institute may suspend, revoke, restrict, or terminate access immediately if payment fails, access expires, a relationship ends, a licence expires or terminates, a user breaches these policies, misuse is suspected, or NexPlan Institute determines that continued access may harm its clients, learners, brand, intellectual property, confidential information, security, reputation, legal position, or business interests.

8.7 Trademarks, Brand Assets, and Public References

NexPlan Institute's names, trade names, logos, trademarks, service marks, taglines, course names, program names, product names, domain names, social-media handles, visual identity, brand colours, trade dress, graphics, icons, templates, certificates, badges, and other brand assets may not be used, reproduced, modified, registered, displayed, advertised, promoted, associated with another business, or presented in a way that suggests endorsement, certification, employment, partnership, agency, licence, affiliation, or approval without prior written authorization from NexPlan Institute.

8.8 Licensed Partner IP Boundaries

Licensed partners, affiliates, contractors, coaches, facilitators, instructors, and representatives do not acquire ownership of NexPlan Institute intellectual property, goodwill, client relationships, program materials, business methods, confidential information, trademarks, brand assets, derivative works, or improvements by participating in, delivering, adapting, localizing, marketing, or supporting NexPlan Institute programs or services. Any licence granted to a licensed partner is limited to the written agreement, revocable where permitted, non-transferable, non-sublicensable, and subject to quality standards, brand standards, confidentiality, privacy, reporting, audit, payment, territory, term, termination, and compliance requirements.

Licensed partners, affiliates, contractors, coaches, facilitators, instructors, and representatives must not register, use, purchase, reserve, promote, or control confusingly similar business names, trade names, domain names, trademarks, social-media handles, program names, course names, product names, advertising keywords, or brand identifiers that could reasonably create confusion with NexPlan Institute or its offerings. Upon expiry, suspension, termination, or non-renewal of any licence or relationship, all use of NexPlan Institute intellectual property, materials, credentials, brand assets, confidential information, and platform access must stop immediately unless expressly authorized in writing.

Users may not copy, reproduce, modify, distribute, publicly display, publish, resell, teach from, train others using, or commercially exploit NexPlan Institute materials without prior written permission, except as expressly permitted in writing.

All rights not expressly granted are reserved by NexPlan Institute. Unauthorized use of NexPlan Institute intellectual property may result in termination of access, removal from programs, refusal of service, civil claims, injunctive relief, recovery of costs, and any other remedies available at law or equity.

8.9 Feedback, Suggestions, and Improvements

Ideas, suggestions, comments, improvements, feature requests, testimonials, survey responses, reviews, questions, recommendations, or other feedback provided to NexPlan Institute may be used, adapted, developed, commercialized, published, incorporated, and improved by NexPlan Institute without compensation, attribution, restriction, approval, or creation of joint ownership, subject to applicable privacy obligations and any written restrictions expressly agreed by NexPlan Institute.

8.10 Monitoring, Takedown, Enforcement, and Remedies

NexPlan Institute may monitor, review, audit, investigate, restrict, suspend, revoke, remove, disable, demand takedown of, or enforce against unauthorized use of its intellectual property, confidential information, materials, content, brand assets, systems, platforms, accounts, licences, partner access, or public references. NexPlan Institute may require users, purchasers, participants, coaches, staff, contractors, licensed partners, affiliates, service providers, and representatives to provide compliance confirmation, remove unauthorized materials, return or destroy copied content, stop infringing use, correct misleading references, and cooperate with investigations or audits.

NexPlan Institute reserves all rights to seek access restriction, account suspension, licence revocation, termination, non-renewal, refusal of service, takedown requests, injunctive relief, equitable relief, damages, accounting of profits, indemnity, recovery of legal fees and costs, and any other remedies available under Alberta law, Canadian law, contract, equity, intellectual property law, privacy law, consumer protection law, or applicable professional standards.

9. User Submissions, Testimonials, and Feedback

Users may submit comments, feedback, testimonials, survey responses, questions, materials, or other content to NexPlan Institute. Users are responsible for ensuring they have the right to submit such content and that it does not violate third-party rights, confidentiality obligations, or applicable law.

By submitting feedback, testimonials, ideas, suggestions, reviews, survey responses, comments, improvements, or other submissions, users grant NexPlan Institute permission to use, reproduce, edit, adapt, develop, publish, commercialize, and incorporate the submission for service improvement, marketing, training, operations, program development, product development, and promotional purposes without compensation, attribution, approval, restriction, or creation of joint ownership, subject to applicable privacy obligations and any written restrictions expressly agreed by NexPlan Institute.

10. Disclaimers and Limitation of Liability

The website and services are provided on an "as is" and "as available" basis. NexPlan Institute does not warrant that the website will be uninterrupted, error-free, secure, current, or free of viruses or harmful components. NexPlan Institute does not guarantee specific personal, business, financial, career, succession, estate, transition, or organizational outcomes.

To the maximum extent permitted by law, NexPlan Institute and its directors, officers, employees, contractors, facilitators, instructors, advisors, and affiliates are not liable for indirect, incidental, consequential, special, exemplary, punitive, or loss-of-profit damages arising from website use, program participation, reliance on content, service interruptions, third-party platforms, or user decisions.

To the fullest extent permitted by law, NexPlan Institute's total aggregate liability for any claim arising out of or relating to the website, services, programs, products, events, coaching, intensives, workshops, consultations, or materials will not exceed the amount paid by the user to NexPlan Institute for the specific service giving rise to the claim in the three months before the claim arose, or CAD $100, whichever is greater.

Users agree to indemnify, defend, and hold harmless NexPlan Institute and its directors, officers, employees, contractors, facilitators, instructors, advisors, affiliates, successors, and assigns from and against any claims, losses, liabilities, damages, costs, and expenses, including reasonable legal fees, arising from the user's breach of these Terms, misuse of the website or services, violation of law, infringement of third-party rights, or reliance on website or program content contrary to these Terms.

11. Third-Party Links, Platforms, and Resources

The website may link to or integrate with third-party websites, platforms, payment processors, scheduling tools, learning portals, video services, analytics providers, and other resources. NexPlan Institute is not responsible for third-party content, policies, security, availability, accuracy, or practices. Users should review third-party terms and privacy policies before using those services.

12. Accessibility, Inclusivity, and Respectful Participation

NexPlan Institute aims to provide a professional, respectful, and inclusive learning environment. Participants are expected to engage respectfully, protect confidentiality where applicable, and avoid disruptive, discriminatory, harassing, abusive, or unsafe conduct. NexPlan Institute may remove access to programs, events, communities, or services where conduct standards are not met.

13. Governing Law, Jurisdiction, and Global Use

NexPlan Institute is a Canadian owned company located in Okotoks, Alberta, Canada, and operates globally. To the fullest extent permitted by law, these policies, the website, all online purchases, courses, store transactions, events, coaching, intensives, workshops, consultations, programs, products, services, contracts, licences, partnerships, and related relationships are governed by the laws of Alberta and the applicable laws of Canada. Users, purchasers, participants, coaches, staff, contractors, licensed partners, affiliates, service providers, and other representatives agree that any dispute, claim, proceeding, or controversy will be brought exclusively before the courts or other competent dispute forum located in Alberta, Canada, unless mandatory law requires otherwise.

If any provision of these policies is found to be invalid, unlawful, or unenforceable, that provision will be limited or severed to the minimum extent necessary, and the remaining provisions will continue in full force and effect. NexPlan Institute's failure to enforce any provision is not a waiver of its right to do so later.

Nothing in these policies limits any non-waivable rights or protections that apply under Alberta's Consumer Protection Act, applicable Canadian law, or other mandatory law. Where mandatory law conflicts with these policies, the mandatory law applies only to the minimum extent required, and the remaining terms continue to apply to the fullest extent permitted by law.

14. Dispute Resolution

Before starting any court proceeding, arbitration, regulatory complaint, chargeback, public complaint, or other formal dispute process, users, purchasers, participants, coaches, staff, contractors, licensed partners, affiliates, service providers, and representatives agree to first contact NexPlan Institute in writing and provide a reasonable opportunity to review and attempt to resolve the concern informally. The written notice should describe the issue, relevant dates, the requested resolution, supporting information, and current contact details. NexPlan Institute will make reasonable efforts to review good-faith disputes and respond within a reasonable time. Where appropriate, the parties may attempt to resolve the dispute through direct discussion, management review, written negotiation, mediation, or another mutually acceptable dispute-resolution process before commencing formal proceedings, unless urgent injunctive relief, protection of confidential information, protection of intellectual property, prevention of misuse of materials, enforcement of payment obligations, fraud prevention, safety concerns, privacy obligations, or other urgent legal or equitable relief is required. To the fullest extent permitted by law, any dispute, claim, proceeding, controversy, chargeback, payment dispute, refund dispute, account dispute, access dispute, contract dispute, licence dispute, partnership dispute, confidentiality dispute, intellectual property dispute, privacy dispute, or other matter arising from or relating to the website, policies, purchases, courses, events, coaching, intensives, workshops, consultations, programs, products, services, materials, employment, contractor relationships, licensed partner relationships, or other relationships with NexPlan Institute will be governed by Alberta law and resolved exclusively in Alberta, Canada, unless mandatory law requires otherwise. Nothing in this dispute resolution clause prevents NexPlan Institute from seeking immediate injunctive relief, equitable relief, payment recovery, account suspension, access restriction, removal of unauthorized content, enforcement of confidentiality or intellectual property rights, or any other urgent remedy available under Alberta law, Canadian law, contract, equity, or applicable professional standards.

15. Changes to These Policies

NexPlan Institute may update these policies from time to time to reflect changes in services, technology, law, business operations, or website functionality. Updated policies will be posted on the website with a revised effective date. Continued use of the website or services after updates are posted constitutes acceptance of the revised terms, unless otherwise required by law.

16. Contact Information

Questions about these policies, privacy practices, accessibility requests, cancellation requests, refunds, or website use may be directed to:

NexPlan Institute Inc. Canadian owned and located in Okotoks, Alberta, Canada Operating globally
Email: info@nexplaninstitute.com
Privacy contact: privacy@nexplaninstitute.com
Mailing address: 65 Cimarron Estates Road, Okotoks, AB, T1S 0R2, Canada
Website: https://www.nexplaninstitute.com/

Examples of IP Violation Enforcement Actions

Send a written notice requiring the person or organization to stop the unauthorized use and confirm compliance.
Demand removal or takedown of unauthorized NexPlan Institute materials, screenshots, recordings, downloads, copied content, social-media posts, website pages, advertisements, course pages, or public references.
Restrict, suspend, revoke, or terminate access to NexPlan Institute courses, learning platforms, communities, systems, materials, licences, partner tools, or branded resources.
Require return, secure deletion, or destruction of copied materials, confidential information, credentials, templates, worksheets, assessment materials, coaching notes, recordings, transcripts, or brand assets.
Revoke licensed partner rights, remove brand-use permission, terminate or refuse renewal of a licence, and require the partner to stop using NexPlan Institute marks, materials, methodology, systems, and client-facing references.
Require correction of misleading statements, unauthorized claims of certification, endorsement, partnership, affiliation, ownership, or authority to use the 3R Framework — Recover, Reframe, Reinvent.
Seek injunctive relief, equitable relief, damages, accounting of profits, indemnity, recovery of legal fees and costs, and any other remedies available under Alberta law, Canadian law, contract, equity, intellectual property law, privacy law, consumer protection law, or applicable professional standards.

Online Purchase Finality — snippets

Checkout checkbox: "I understand and agree that my purchase is final, non-refundable, and non-transferable to the fullest extent permitted by law."
Course or event page: "All registrations and online purchases are final once submitted or confirmed. Please review dates, access requirements, eligibility, and purchase details carefully before completing checkout."
Store or digital product page: "Digital products, downloads, templates, recordings, and online resources are final sale once purchased, accessed, downloaded, delivered, or made available."
Booking page: "Coaching sessions and intensives are final once booked, subject to NexPlan Institute's cancellation and rescheduling policy. A minimum of 48 hours' written notice is required for cancellation or rescheduling."
Receipt or confirmation email: "Thank you for your purchase. This transaction is final, non-refundable, and non-transferable to the fullest extent permitted by law unless NexPlan Institute expressly approves otherwise in writing or a refund is required by law."

Dispute Resolution — snippets

Website footer or legal page: "If you have a concern about NexPlan Institute's website, services, purchases, programs, or policies, please contact us in writing first so we can review and attempt to resolve the matter informally."
Checkout page: "By completing this purchase, you agree that any purchase, payment, refund, access, or account dispute must first be submitted to NexPlan Institute in writing for review before any formal dispute process is started, except where prohibited by law."
Program or event registration: "Participants agree to raise concerns promptly and in writing. NexPlan Institute will make reasonable efforts to review good-faith concerns and may use direct discussion, management review, written negotiation, mediation, or another appropriate process before formal proceedings."
Coach, contractor, or licensed partner agreement: "The parties will first attempt to resolve disputes through written notice, good-faith discussion, management review, and, where appropriate, mediation before commencing formal proceedings, unless urgent relief is required to protect confidential information, intellectual property, clients, payments, safety, privacy, or NexPlan Institute's business interests."
Governing law statement: "To the fullest extent permitted by law, all disputes are governed by the laws of Alberta and the applicable laws of Canada and must be resolved exclusively in Alberta, Canada, unless mandatory law requires otherwise."